Ryokan Shinsen

Absolutely loved the efficient and personalized check in process. They were already expecting us with a warm welcome and greetings by our name. Luggage was pick up from our car and delivered directly to our room. Check in was done in our room, making it feel more valuable and enjoyable after a long drive. Room was impeccably clean, well-maintained and comfortable bedding. Thoughtful amenities with excellent taste (eg. Fabric freshener, Dyson hairdryer, good minibar selection, high-end toiletries). Compliments to Saida-san who was attached to us throughout our stay. She’s friendly and attentive, going above and beyond to ensure we feel welcomed and supported throughout our stay. It was truly an amazing experience.

Everything!!! Staying here is an experience in itself and one I would do again without hesitation. From the moment we drove up the driveway, the customer service was exceptional, one I've certainly never had in accommodation. The room is beautiful, and your own private onsen pool is heaven. Then you have the absolutely delicious dinner and breakfast. We loved every minute of our stay here and would recommend anyone going to Takachiho to do the same, a unique and luxurious experience you'll never forget.

I appreciated the staff offering me help. They kept my luggage before and after my time, so I could explore the town well. I arrived by bus + foot, and they gave me a ride to the bus station on my return. They dressed me in Yukata(summer kimono) and were ready to chauffeur me to an outdoor evening show, but I declined and enjoyed my bath in my backyard. Whereas usual Ryokan serves food in your room, this place has two food serving areas, and they walked me to different rooms for dinner and breakfast. I liked the nice garden views from two different locations.

We came to Takachiho to visit the famous gorge and when looking at accommodation, there were little around. Ryokan Shinsen was definitely more on the pricer side, however having stayed the 2 nights, I would be more than keen to stay here again. The facilities and rooms were immaculate. The service was excellent, very attentive. Breakfast and dinner were included in the stay and it's definitely an experience. There is plenty of parking if you're planning on driving and close to tourist attractions.

Away from crowds, with lots of privacy, peace & quiet. A different dining room for each meal was quite a novelty. Can choose to dress down (in the standard yukata) or dress up (in colourful yukata), with help from the lady owner. All the staff are attentive to your needs and note what you request for.